Once you assign an eBook to another user an account is created for them using the email you provide. The user will receive an email from us alerting them of their newly assigned book and with directions to set up a password to login and view their eBook.

To read your E-book you will need to use an E-book reader software. You can use your eBook on any reader you choose and on any device you choose, but for best results we recommend you use Adobe Digital Editions. If you do not already have the Adobe Digital Editions reader installed on your device, please follow these steps.

1. Visit https://www.adobe.com/solutions/ebook/digital-editions/download.html in your browser.
2. Download the installer appropriate for your platform, e.g., if you have a windows computer click the windows link titled something like "4.5.11 Windows (8.24 MB)".
3. The download will appear at the bottom left of most browsers, otherwise, you will need to navigate to your downloads folder and find a file named “ADE_4.5_Installer”. Double click this file and follow the prompts.
4. Once you have finished the installation process, you can double click the epub file that you downloaded from Blue360° Media. This will be in your downloads folder on your computer. Please see the "Download an eBook" section for details on how to obtain an epub file.

No, you can assign eBooks from your order individually as needed or all at once.

To pay your invoice on-line you can click the “Make a payment” link at the bottom of webpage or you can go to https://www.blue360media.com/outstandinginvoice. Once there you would need to enter your invoice number into the search box to pull up your invoice and make your payment.

To send another link to set your password, visit https://www.blue360media.com/ and click the “Sign In” link from the top right corner of the page. From here you would click the link beneath the login page that says, “Forgot Your Password?”. Enter the email address associated with your account and click “Reset My Password”. You should receive and email with a link to set your password.

NOTE: If you did not receive your password reset email make sure to check your spam or junk folder as it may have been auto filtered there.

Blue360° Media eBooks are in. ePub format. If you need to access your eBook on a kindle (.mobi format), please contact your Blue360° media account representative at 1-844-599-2887 to help with getting the correct file type for you.

The eBooks are not shareable. If you would like to give access to another person you would need to purchase and assign a copy to that user.

Once you have assigned a user an eBook it becomes theirs, we cannot un-assign an eBook from a user once it has been transferred.

If you chose Standard UPS shipping or are shipping USPS to a PO box, your order will typically arrive within 5-7 days depending on your location. Once your item ships you will receive an email with the tracking information for you package.

When paying your invoice on-line, there is a check box beneath the payment information that says “Use Billing Address From Order” that is checked by default. To use a different address, you can uncheck the box and enter you billing address for your payment method manually.

To update your email on-line visit https://www.blue360media.com/ and sign into your account using the “Sign In link from the upper right-hand corner of the page. Once logged in click on the “My Account” tab from the top of the page. From here you will see an option under your contact information that says edit. Click this option and check the box for change email. Enter your new email address and your current password to confirm your change.

NOTE: If you are still having trouble changing your email you can send a note to [email protected] or give us a call at 1-844-599-2887for further assistance.

To access your eBooks, log in to your account at https://www.blue360media.com/ using the account used to purchase your eBooks order that you were assigned an eBook to. Once logged in click on the “My Account” tab from the top of the page. From here on the left-hand side of the page, click the tab that says, “My eBooks.” From here you can read, download or assign your eBooks to another user.

To send in a purchase order by mail you can use the address below:
LB413164
Blue 360 Media, LLC
PO Box 35146
Seattle WA 98124-5146

Currently, you are not able to see subscription status on-line. If you are on an auto-ship subscription (now called First Access) You will receive an email to the address linked to your First Access subscription notifying you of you upcoming order about a month prior to the new edition release.

If you would like to verify your subscription status or update the email on your First Access subscription, please reach out us at [email protected] or give us a call at 1-844-599-2887 for further assistance.

We do not automatically send paid invoices for check payments sent by mail. You can view the payment status of your invoice by visiting https://www.blue360media.com/outstandinginvoice and entering your invoice number

To request a paid copy of your invoice or if you have further questions regarding your payment status you can contact us at [email protected] or give us a call at 1-844-599-2887.

Yes, you certainly can! Your Mobile Data Terminal just needs to be capable of reading eBook files or have an E-book reader software installed.

All Payments should be remitted to the following address:
LB413164
Blue 360 Media, LLC
PO Box 35146
Seattle WA 98124-5146

You can also process payments on-line by visiting https://www.blue360media.com/outstandinginvoice and entering the invoice number you wish to pay or giving us a call at 1-844-599-2887.